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Remove the ‘National Consumer Center’ Pop-up Scam (Free Guide)

Ian Lexner
Question asked by:

Darren P.


I have "National Consumer Center" pop ups all over my pc. Please help me remove them


recently a lot of ads started popping up, called the National Consumer Center. I know the 'winnings' are not real.
How can I remove it?

Solved issue

The ‘National Consumer Center’ pop-ups are associated with known online strategies. In addition, this pop-up is another malware program showing ads on the computer screen saying that the user has won a prize. It is known that the primary action for National Consumer Center is to change your browser homepage and the security settings. The National Consumer Center pop-ups may be caused by adware components installed on the affected web browser. It is a pop-up displayed on websites with poorly regulated ad content. Be reminded that there is no truth to what the ad offers. As it comes from visited sites, this adware usually infests browsers such as Google Chrome, Mozilla Firefox, Opera, Microsoft Edge, and Internet Explorer. Aside from being a malicious pop-ad, this appears to be a website’s regular advertisement rotation putting most computer users at risk for intrusions or additional unwanted components.

Most users are usually asked to provide personal information including email address, phone number, or even credit card information. Do not be misled by this fraud as the National Consumer Center is not real. So, to protect yourself from potential identity theft and misinformation, do not provide your personal information to prevent cyber-attacks.

National consumer center ads remove

Why Do You See ‘National Consumer Center’ Pop-Up Ads on a Web Browser?

The pop-up is subtle adware. Meaning, there is no fast response to spot the National Consumer Center or other adware at first sight. Moreover, the National Consumer Center pop-ups may appear on Web browsers affected by adware. One way to stop the pop-up is to uninstall the component completely. In most cases, the scam redirects users to the hxxp:// or similar pages.

National Consumer

For sweat-free prevention of the scam, install freeware. Install a Restoro as it detects threatening apps. First, make sure to run a full system scan using the installed malware removal program. After removing the virus, it is best to use the damage repair feature of Restoro.

For the manual removal of the National Consumer Center, you may follow the steps in this article to have control over your computer that does not involve having it fixed by experts, which will cause you money.

Removing the “National Consumer Center” Malware Automatically

There are multiple methods that you can perform to remove the National Consumer Center malware, but to avoid performing unnecessary steps, we strongly recommend running an anti-virus tool. By scanning your computer with a reliable anti-virus tool like Restoro, you are ruling out the possibility of a serious virus infection.

We recommend Restoro because is an all-in-one solution that not only protects your computer from viruses but also keeps your computer running at its best by automatically updating your drivers and optimizing the whole system.

Restoro Anti-Virus

Manual Instructions in Order to Uninstall Malicious Applications To Get Rid of National Consumer Center Fake Ads From Your Devices

Uninstall National Consumer Center Apps From Android

For Android users, perform a quick check for malicious applications. To do so:

  1. Press the power button for a couple of seconds until the menu screen pop up
  2. You will see a dialog window asking you to reboot your Android to safe mode
  3. Press OK
  4. Go to settings
  5. Click Apps or Application Manager
  6. Check for unidentified and malicious apps
  7. Uninstall Applications

Perform Factory Reset:

  1. Go to the Settings icon of your device.
  2. Select Privacy
  3. Choose Factory Reset or Factory Data Reset (Do not forget to back up your data before doing this step)
  4. This way, the virus will be removed from the device

Now, let’s go through the removal process for Windows and Mac operating systems as well as from browsers. Be very careful when selecting the malicious software from the list as most likely, the adware software belongs to the group and causes multiple unwanted pop ups.

Uninstall National Consumer Center Apps From Windows

One tip: Sort the list for easy identification of software based on date of installation. Once you have found a dubious, unwanted, or unused program, right-click to it, after press ‘Uninstall’.

Steps to remove it:

  1. Go to Control Panel
  2. Choose the Programs under the options in menu
  3. Access the list of installed software
  4. Choose from the software that are suspicious which could be related to National Consumer Center malware
  5. Wait for the uninstallation process to be completed
  6. Next step to do is to clean browser shortcuts
Control Panel

Remove the National Consumer Center from Mac Operating System

In Mac, the software installed are easy to find and easy to uninstall. You can just move the applications to the Trash bin.

Go to the Applications folder first, to do so:

  1. Click the Finder
  2. Select Applications from the Go menu
  3. In the Applications folder, look for ads and entries related to the National Consumer Center
  4. Click the app and drag in the Trash bin
Mac Trash

Remove the National Consumer Center ads on Mac, Access the Application Support and LaunchAgents

  1. In the Finder, Go to Folder
  2. Enter /Library/Application Support and click Go or press Enter
  3. Under the Application Support folder, look for entries related to National Consumer Ads
  4. Delete entries
Go to Folder

National Consumer Center Adware Removal Instructions From Popular Browsers

Remove the National Consumer Center from Internet Explorer

  1. Go to the Menu icon in Internet Explorer
  2. Select Manage Add-ons
  3. Here, determine the National Consumer Ads and additional suspicious plugins
  4. Select the entries
  5. Choose disable
Manage add-ons

Bring back your default settings for the homepage, in case it was changed

  1. Go again to the menu icon for Internet Explorer
  2. Select Internet Options
Internet Options
  1. Select the General tab among the options
  2. See the homepage section to replace it with your preferred URL
  3. Click Apply and then select OK
IE homepage

In case you want to delete files:

  1. Press the Gear icon again on the Internet Explorer
  2. Select Internet Options
  3. In the browsing history, choose delete
  4. Select the items that you want to remove
  5. Press delete
Delete Browsing History

Remove National Consumer Center Ads from Microsoft Edge Extensions

  1. Go to the Menu or the three dots in the right corner of the browser
  2. Select Extensions
  3. Pick the entries of ads that are related to National Consumer ads
  4. Click on Uninstall
Edge extensions

If you want to clear all cookies and other browser data

  1. Click the Menu
  2. Pick the Privacy and Security
  3. When you are in the clear browsing data section
  4. Select what entries to clear
  5. Click Clear
Edge Clear History

End Task for Microsoft Edge:

  1. Go to the Task Manager
  2. Select the More Details option
  3. Locate each entry for the Microsoft Edge
  4. Click End Task
  5. This will reset your Microsoft Edge
Reset Edge

In case of a solution failure, apply the advanced reset settings. Before proceeding with this method, keep in mind to back up data.

  1. Locate the folder in your computer that contains: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe
  2. Select all folders
  3. When all folders are selected, right click the mouse
  4. Click Delete
Advanced Reset Edge
  1. After doing the steps above, right click on the Start Button
  2. Open Windows PowerShell as administrator
  3. In a new window, enter the script below beside C:/WINDOWS/system32>
  4. Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose

Uninstall National Consumer Center From Mozilla Firefox

The National Consumer Center shows ads from web browsers and the main topic in this article is to remove them. Those ads can be in a form of extensions. Now, remove malicious extensions from your browser.

  1. Go to the Firefox Menu
  2. Select Add-ons
  3. Find plugins related to the National Consumer Center ads
  4. Click Remove
Firefox Extensions

Clear Cookies and Site Data in Firefox

  1. Go to menu and select Options
  2. Choose Privacy and Security to Redirect you to the settings
  3. Select Cookies and Site Data
  4. Click Clear Data
Cookies and Site Data

Reset Mozilla Firefox as a solution in case the method above did not work

  1. Go to Firefox browser Menu
  2. Select Help
  3. Choose Troubleshooting Information
  4. Click Refresh Firefox
  5. Select the confirmation to Refresh the Firefox
Troubleshooting Information

Delete Malicious Extensions From Google Chrome

On the browsers where the National Consumer Center ads will most likely to appear, Google Chrome is on the list. Because many users are browsing through Chrome, hijackers use this platform to find their prey.

  1. Go to the Menu on Google Chrome
  2. Click More Tools
  3. Select Extensions
  4. In a new window, pick malicious extensions on the list
  5. Move now to the uninstallation by clicking Remove
Chrome Extensions

Clear Browsing History and Cache from Chrome

  1. Go to the Menu
  2. Select Settings
  3. Under Privacy and Security, select Clear Browsing Data
  4. Go to site data, cache images and files
  5. Click Clear Data
Clear Cookies

Reset Google Chrome

  1. Click the Google Chrome Menu
  2. Select Settings
  3. Go to Advanced
  4. Find Reset and Cleanup
  5. Click Restore settings to original defaults
Reset Chrome

Remove Malicious Extensions from Safari

  1. On the Safari Browser, go to Safari on the upper tab
  2. Select Preferences
  3. In a new Window, select Extensions
  4. Select unwanted extensions related to National Consumer Center
Safari Extensions

Remove History and website data from Safari

  1. Go to Safari
  2. Select Clear History
  3. Confirm your action by clicking Clear History
Clear History from Safari

Final Word & Advice to Protect Your Device and Browsers From Future Unwanted Viruses and Threats

Hopefully, our guide and these steps helped you to completely remove the National Consumer Center virus-related ads.

Overall, in the digital day and age, anyone on the Internet is at risk of threats, cyber-attacks, theft, and online fraud but one way to stay protected is to be mindful of what to install. Some of the infections are associated with link clicks as well as being installed along with good-looking extensions. The only proper way to defend your workstation from unwanted software is not to install them.

And of course, install reputable anti-malware software like Restoro. Which will protect your PC at all times and optimize it to its full potential.

About the author
Ian Lexner photo
Ian Lexner - PC & Mac repair expert
Ian is the editor on He has been involved with PCs since he was a teenager. He has experience in software development, computer hardware, virus removals & other security stuff. Currently, his main job and hobby, at the same time, is to help others to deal with various computer-related issues. Whether it's viruses, spyware, all sorts of errors and "bugs" -- Ian and are here to help.


RESTORO — is a patented PC & MAC repair tool & the only program of its kind. Not only it’s a registry fix, PC optimizer, or an anti-virus/malware remover – The RESTORO technology reverses the damage done to Windows or Mac, eliminating the need for time-consuming reinstallations & costly technician bills.
It is available for FREE. Although, for some more advanced features & 100% effective fixes you may need to purchase a full license.

If your National Consumer Center Ads issue is still not fixed — don’t hesitate and contact us via email, or a Facebook messenger (the blue ‘bubble’ on the bottom-right of your screen).

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